Your colleagues deserve the absolute best ServiceDesk
It's easy to answer what's most important in an IT operations agreement, uptime and user experience.
Delivering a high uptime on IT systems is mostly a task most people can deliver, so therefore we do not think it is an argument we can use. On the other hand, what sets us apart from others will be a world-class user support and fast response times. The things you as a business owner or IT manager will be faced with by questions are; because in the support you need at the right time and in the right quality? Is the ServiceDesk portal to be found and can it effectively support our business?
Challenge
Often, the ServiceDesk system is an isolated device that only has to handle errors and orders of IT. This means that instead of having a system that supports the business, you have a system that in isolation supports IT.
Solution
Automize deliver ServiceNow as a strategic tool on our IT operations platform. This means that we can support the business and not just IT. The platform is unique and connects people, functions and systems throughout the business.
Advantage
As a customer of our IT operating platform, we make sure to keep ServiceNow up to date and in addition we build services as part of all our operating customers. Thereby we can offer a platform that otherwise only the largest companies can afford, to all our customers.
Contact us and hear what we can help you with
Does it make sense for you to solve the whole task yourself?
We offer to be responsible for the operation and support of your IT, in whole or in part. Often we can do it both cheaper and better.
Outsourcing IT in the cloud - or Managed Services - can be tailored with exactly the services that are critical to your business. Or to put it another way: we find the model for outsourcing that suits you best, regardless of whether you want to outsource selected services in your IT operations or the entire operation.
The Modern Workplace
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Today's work requirements and employees require an efficient, flexible and modern workplace. We are constantly working more and more mobile, which creates a need for management, secure work frameworks and places greater demands on IT security in the workplace in general.
‘The modern workplace’ is a concept we often come across - but what does the concept really cover? With Microsoft 365, mobility and security are some of the key elements, but the modern workplace is much more than that. Let's take a closer look at the possibilities of the modern...
AI's Arrival: Unleashing Creativity and Productivity for a New Wave of Success AI is here, and it will completely change the way we work. And for many, the solution can't come soon enough. The pace of work has increased exponentially - along with the volume of data, information, and communication. We struggle to bear the […]
The Green Transition According to the World Economic Forum, digital technologies can help reduce the emission of greenhouse gases by 15 percent. Together, by leveraging our technological tools, expertise, and network, we can make an important difference.
Semco Maritime is taking the cloud route to support growth and reduce time to market. At the same time, there is an expected financial gain for Semco Maritime in moving to the cloud. »Semco Maritime is experiencing significant growth, which requires us to support the business in being faster and more flexible in time to […]
"With Automize's Azure Automation app, we've automated large parts of the ITSM flow. What used to take days is now reduced to hours or minutes."
Henrik Abildgaard
GLOBAL IT MANAGER VIKING
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About Automize
Automize was founded in 2015, with a wish to provide value by driving the journey of digitalization and transformation, which all companies are presently on. We accomplish that by bringing people, business and technology closer together.